August 10, 2020

I am scared (part 2)

I am Scared

All my former co-workers have received their unemployment money, but not me.

Their unemployment goes right to their bank account not a bank card.

I was to get a bankcard in the mail, but the card did not arrive.

I am Scared

My rent has increased but I have no money.

I go to unemployment office and apply for a new card.

Card arrives but only enough severance money to pay rent.

I am Scared

How will I buy food and pay for my medicine?

Unemployment money still not coming in. Unemployment office says “it will come”

A company calls about a job, but I do not understand English.

I am Scared

I need job to pay higher rent and food.

I return work phone calls, but the operator does not understand my language.

I need a job, I need to pay rent, I need money, “It will come”

I am Scared

Sue’s story continued.

Missed the beginning? read part 1 HERE!

Although, previously,  Hope In a Storm (HIS) went with her to unemployment office and helped her, there was a step Sue needed to take at that time that was unknown to Sue and HIS advocate. Because of the missing step the bankcard arrived from bank but only a small portion of her earning had been deposited. This happened on a Friday and Sue had to endure the unknown for the weekend.

A representative from HIS tried to encourage Sue, knowing that the glitch in her unemployment money would be sorted out. Meanwhile, because Sue lacked the money for her $60.00 water bill and $100.00  food charges, Sue’s landlord began to verbally abuse and threaten her.  Sue’s HIS advocate sought different shelter for Sue and found a woman who agreed to let Sue move into her spare bedroom. Sue could at least have peace while other parts of her life came together.

After making it through a long weekend, HIS advocate drove Sue to the Unemployment office. It was discovered that the previous week Sue needed to sit at a computer and fill out a form, that was in English. Computers are new to Sue and she does not speak English. HIS advocate assisted Sue with computer and form. Unemployment officials assisted by contacting the main office and explaining language barrier resulted in Sue not completing the additional step during the previous visit.  It would take an extra week, but unemployment money would come. Feeling anxious and frustrated, Sue found emotional support and encouragement in her HIS advocate, who had been by her side through the entire difficult process and who then assisted her to a food bank to obtain food for the week.

The following day HIS advocate accompanied Sue to the employer who had previously called her. With the help of the advocate, Human Resource representative brought in an interpreter fluent in Sue’s native language who explained the phone calls she had received, as well as company policies and processes for new hires. Because HIS advocate took the initiative to bring Sue to the H.R. office, Sue was able to finish the application process and was hired. Sue was so excited. She had a job!

The personal advocacy that Hope In a Storm provided for Sue has given her room and board in a home with peace. She now has a job and, although it took about two weeks of partial payments, Sue did receive her unemployment benefits from her previous job. The personal advocacy Hope In the Storm provided for Sue, allows Sue to live in home with peace. Hope In a Storm helped break language and cultural barriers, stop domestic violence, and bring hope to an immigrant life that was in a storm. Sue is a productive citizen in her community.

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